Privacy policy

The Loyalty Studio respects your privacy and handles personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

Information you give us through our forms and calls: name, email, business details, and anything you include in your message. We also collect basic site analytics.

How we use it

To reply to your enquiry, provide services you ask for, and, where you have agreed, send relevant updates. You can unsubscribe at any time.

Client data

If you share customer data for an audit, we handle it under a written data agreement, use it only for the agreed work, never paste identifiable lists into public AI chatbots, and delete it when the work ends.

Sharing

We use service providers for hosting, forms, email and scheduling. We do not sell personal information.

Access and complaints

You can ask to see or correct your information, or make a complaint, by emailing us via the contact form.